You deserve a better IT experience
Why settle for regular IT? We believe that it should be easy to talk to a support technician. That tasks like setting up a user or new device should be seamless. That we should know your business inside and out. Most importantly, we believe we provide the best IT experience possible.
You’ll love the immediate response
Say goodbye to long wait times, and having to chase updates on your company’s IT support requests. Our team of 25 IT support technicians work in small teams so we get to know you and your business. We’ll also answer the phone in less than 30 seconds and we resolve your issue on the spot 80% of the time.
- A small team dedicated to your business
- Most issues solved on the spot
- We proactively call you with updates
When you need us, we are there!
You’ll love the boutique feel from working with us. We have talented engineers in two capital cities ready to leap into action whenever you need us. We also have an extensive partner network built over many years, just in case we need boots on the ground in another area.
- Sydney (Chatswood)
- Melbourne (Kew East)
- National (via partner network)
You need it, we have you covered
Tired of your different suppliers finger pointing at each other and no one taking ownership? We are different from most IT providers in that we are also a telecommunications provider. You can get everything IT you might ever need at a competitive price. The bonus is that you can get off that IT supplier merry-go-round because the buck stops with us.
- IT support
- Public and private cloud hosting
- Cyber security
- Hardware and software licensing
- Internet and Telephones
- Web sites and domains
Your team of experts
Get access to an IT team that scales with your business. We want to support your organisation across all of the aspects of it’s IT needs so we’ve acquired the tools and the expertise to match. Between our Service Desk, Project Services, Cyber Security, and Account Management teams, you have access to a team of 35+ IT experts. We’re ready to support you in streamlining everything IT in your business.
- Microsoft Certified Team
- 14+ years experience
Trusted by over 300 amazing clients that 
what we do:
Transitioning to the Greenlight services and solutions has been very smooth and has increased our business performance and uptime dramatically. It’s nice to have a trusted team we can rely on that truly care about our business.
Helpful, responsive, professional and dedicated team, with an excellent ticket tracking system, so you always feel looked after and know that somebody is on hand to assist no matter what hour of the day or night it is.
As a growing small business it is important to us to have the support of a progressive IT company that can advise on the usefulness of emerging technologies and provide the most cost effective solutions that enable us to capitalise on what’s new. We appreciate the quality of service provided by Greenlight and have no hesitation in recommending them to others looking for sound IT support.
As an ISV forced to deal with a wide range of IT providers one our biggest problems was constantly dealing with incompetent hardware technicians that did not know how to setup a network or restricted it to the extent our software could not operate. All of our clients that use Greenlight’s services encounter none of these issues and if a problem does arise it is always resolved quickly and effectively. As a result, we partnered with Greenlight as our preferred cloud hosting provider in mid-2016 and continue to strengthen our mutually beneficial relationship.
We have been a long-time customer of Shexie’s and was recommended to Greenlight’s hosting services when our previous CSP was no longer able to maintain a stable platform nor provide the server resources we required. As we work exclusively from a remote server environment, downtime was having an unsustainable impact on our business several times a week with no apparent solution in sight. A change had to be made and Greenlight engaged with us to correctly plan an amicable migration to a well-resourced and resilient VPS platform that has delivered the performance and reliability as promised since day one. Based on our exceptional experience we have referred many of our clients to seek similar cloud solutions with Greenlight.
We are both proud and thankful for the 10yr+ relationship aceia has with Greenlight. As a growing small business Greenlight has been there for us every step away. From ensuring we buy the right equipment & software to ongoing help desk support we simply could not have survived without their professional and courteous support. Thanks to David and all his team over the years. Here's to the next 10yrs of partnering.
Our hospital has been using Greenlight ITC since 2011. During that time I have been impressed with quick response times and the knowledge of their technicians. When a difficult issue arises it is escalated and resolved efficiently and effectively. I have also been very happy that they have been able to reduce our maintenance costs without compromising service.
Finding a reliable and trustworthy IT partner is always a challenge, and I am pleased to say we have found one in Greenlight.
We have been a client of Greenlight ITC for the past three years, and have relied on Greenlight for the day-to-day care of our systems and users, advice on improvements, and implementation of those improvements. In the time Greenlight has worked with us, our systems performance has improved, downtime has become virtually non-existent, and our running costs have actually decreased. As a CFO, this sort of result ticks all the boxes.
Our Scorecards
These are the numbers we measure that we treasure
Overall Client Satisfaction
Rated quarterly by clients
out of 126 surveys
Average Projects Score
Rated by clients
over the past 12 months
Five Star Google Reviews
and counting!
Team Happiness
Monthly average
